January 13, 2006

Do they really read these things?

Since today's Friday, I thought I'd have some fun with problem resolutions. A user was getting prompted for a userid/password to get into our intranet. That's not supposed to happen. I talked to the main intranet guru and she gave me the answer. I, of course, input the following resolution into our help desk system:

Rachel knew the answer. If you go into Control Panel, then User Accounts, there's a Manage Password option. When you click it, the intranet site appears under "Manage Passwords". Delete that entry and viola (that's French for Shazam!). The user will no longer be prompted for userid/password.

It ain't much, but it's a start.